FAQs

Frequently Asked Questions


Add names and numbers

Personalization is a great way to make every shirt for your group fun and unique! From identifying players on sports jerseys to showing off your bridesmaids’ funny nicknames at a bachelorette party, every group and occasion can find a creative way to use personalization.

Adding personalization to your design is fun and easy! Just follow these steps:

  1. Click “NAMES OR #S” in the left-side
  2. A box will pop up with two checkboxes “Names” “Number”.
  3. Click the “Add Names” and “Add Numbers” checkboxes as appropriate. You can add either option alone or both options together to your order.
  4. Select the side of the item you’d like your personalization to appear on, the color you’d like it to print in, and your desired text height. You can click and drag the “EXAMPLE” and/or “00” on your item to reposition your personalization if you’d like it to appear somewhere other than the default position.
  5. Click “Enter Names/Numbers” to bring up your personalization entry form. Please list out every name and/or number and the size each personalization entry should print on. Please note that your personalization list needs to be complete for you to receive accurate pricing. When you are finished entering your personalization, click “Continue Design.” or “Add to Cart”.
  6. The next screen will give you the chance to add more items to your order that are not receiving personalization. If you would like to add non-personalized items that will still receive your custom design, check “I have items that are not receiving names or numbers.” Enter your desired quantities of non-personalized items in the boxes that will appear below.
  7. Save your design on the next screen to save your personalization.

Please note that your custom personalization will not appear on your item in the Design Studio- it will always say “EXAMPLE 00.” You will receive a proof of your unique personalization to review before your order is printed.

Best practices for printing clean images

DPI stands for “dots per inch” and is the standard measure of printer resolution for digital imagery. Specifically, DPI refers to the number of dots of ink or toner that will appear within one square inch of the image when it’s printed.

At Custom Ink, the minimum DPI required to screen print raster images – like photographs – is 200 at actual print size. For our digital printing service, the minimum is 72 DPI for dark ink on a light shirt, and 120 DPI for light ink on a dark shirt, at actual print size. The reason that DPI requirements are lower for digital printing is because digital printing goes straight from the digital image onto a shirt, whereas screen printing goes from a digital image to a stencil-like screen to a shirt, kind of like making a photocopy of a photocopy. We need extra resolution to ensure the integrity of your final screenprinted image as it moves through this three-part process.

Having trouble figuring out your image’s DPI? On a PC, you can find this number by going to Start » Programs » Accessories » Paint, opening your image, and clicking on “Attributes” under the “Image” menu. If you have a Mac, open your image in Preview (your default image viewing program), and go to Tools » Inspector » Image DPI.

Can I get a sample before ordering?

Looking for the peace of mind from seeing, touching, or even trying on a product before placing your order? We can have a blank sample at your door within a week to make sure your printed products are exactly what you want.

Most of our customers rest assured knowing that in addition to seeing a proof email, multiple Promoters review every order. However, we know that sometimes circumstances may require sending a printed sample.

A sample printed with your custom design is are available for orders over 200 pieces (or $2,000) with a deposit made on the order. For orders that don’t automatically qualify, this printed sample is also available for a non-refundable $85.00 fee.

Give us a call at 954-452-0600, and one of our service representatives will be happy to arrange shipment of a blank sample, usually for a small fee, or a printed sample.

Can I pay with a check or purchase order?

 

Whether you’re paying online, or over the phone, you have two payment options. You can pay for your order with a credit or debit card (MasterCard, Visa, Amex or Discover), Simply choose your payment method during checkout.

For payment by check, you will need to come in to our store location in Davie, Florida.

For payment by purchase order*, we’ll provide a fax number and instructions to fax Fully Promoted Davie a copy of the purchase order for verification before we begin processing your order. This applies for approved credit accounts (generally for large institutions, such as schools or government agencies). Simply choose your payment method during checkout. When invoiced for a PO, you may pay by check or credit or debit card.

Changing the font

Fully Promoted/10Minutetee.com is proud to offer a selection of over 100 (and growing!) fonts in our Design Studio to ensure your creativity is never limited by font choice. If you still aren’t finding the perfect font, or have one in mind that is unavailable in the Design Studio, call us at 1-844-582-0101 or email us and we’ll be happy to accommodate your requests!

Here how’s to explore our font options for your custom design:
  • First, add your desired text using the “Add text” tab on the left-hand side of the Design Studio. Then, click the text area you’d like to adjust.
  • Click the drop-down menu under “Change Font”, found under “Text Settings” on the Right-hand side of the Studio.
  • From there, browse our font library by category or simply browse the entire list.
  • When you find the perfect typeface for your custom design, just click it and you’re done!
  • You can utilize the other options under “Text Settings” to adjust text size, color, position, and justification.

Choosing The Right Product

A great design is only as good as the apparel it’s printed on. That’s why we offer hundreds of products, colors and styles for you to choose from. Check out our product catalog for all the details.

Still have questions? We can help you select the perfect product. Give us a call at 844-582-0101 or email us. We love to talk t-shirts!

Designing on the back

Most products available on our partner site 10minutetee.com can be printed on both the front and the back! To design on the back of your item, click the “back” button, which is located on the right side of the Design studio. Some specialty products don’t support two-sided printing, and in those cases the back/left,right button won’t appear. Once your product side is selected, you can use the design buttons to add your text, art, or personalization. Now that you know it’s possible, use the whole shirt to express yourself!

Finding the right size

Can’t decide between a small and a medium? Curious about the fit of the item you want? Check out Full Promoted’s sizing line ups! Here, you’ll be able to view the product on our mock-up (complete with their height and weight) and see the actual product measurements to make an informed decision about sizing. If there’s no sizing line-up for your item, or if you have any other questions about the garment you want, just call a friendly service representative at 1-844-582-0101, and they’ll be happy to help you choose the perfect sizes for everyone in your group!


How can I get help with my design?

 

Whether you’re having trouble with the Design Lab, not sure how many ink colors you’ll need to print your uploaded art, or just want a helpful Promoter to take a look at your design, we’re always happy to help! Most design questions can be answered by our service representatives.

Call us for real, live Representative at 954-452-0600,
Monday-Friday: 9am – 6pm EST
Saturday: 11am – 3pm EST
Sunday: Closed

Fully Design Service by Fully Promoted Davie

Got a vision for the perfect design? We’ve got artists that can bring it to life. You bring the ideas, and our artists will spin your concept into a masterpiece tailored to your personal budget and style. Our artists will deliver a design that will put a smile on your whole crew.

Call a Fully Designer at 844-582-0101,
Monday-Friday, 10am – 6pm EST

How do I order my design with different products,colors, or styles?

 

If you have one design but want to order it on multiple product types, Fully Promoted Davie will always give you the best volume price for your entire order. Simply e-mail us your design and shirt style,color and sizes and a sales representative will give you a call within 24 Hours

We’re available 6 days a week at 954-452-0600, Monday-Friday: 9am – 6pm EST, Saturday: 11am – 3pm EST.